Segment Map
Hi!
In our third workshop we did our user segment map! Here, have a look:
Segment name
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Description
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Problems worth solving
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Teachers / Lecturers
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Subgroup: Younger teachers/lecturers
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Age:25-35
Education: MSe- Post Doc
Technical capabilities: Basic knowledge of technology.
They tend to be more skilled with new technologies
Desire: Flexibility, make students satisfied,
variety for working methods, save time
Needs: Reduce effort, avoid hassle,
reduce anxiety
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New ways to teaching
Keep up with the technology
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Subgroup: Older teachers/lecturers
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Age:35-60
Education: MSe- Post Doc
Technical capabilities: Basic knowledge of technology.
They tend to be more old-fashioned with use of technology
Desire: Flexibility, make students satisfied,
variety for working methods, save time
Needs: Reduce effort, avoid hassle,
reduce anxiety
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Students in University
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Age:18-30
Education (Graduated): High school- Doctoral
Technical capabilities: Basic knowledge of technology.
They tend to have knowledge of most recent technologies
Desire: Graduate, learn
Needs: Organized (information), have fun,
have attractive ways to learn, informative learning ways
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Laziness
Lack of motivation
Teaching methods are old-fashioned
Want to have lecture from remote
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Students in general (not University)
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Elementary
High School
Adult students
Elder people
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Age:4-90
Technical capabilities: Varies
Desire: Learn
Needs: Organized (information), have fun,
have attractive ways to learn, informative learning ways
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Want to get most of the teaching
Want to have fun
Elementary: Want to learn in a way they don’t realise it is learning
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Common for all:
Learning / passing the knowledge
Simplicity
Flexibility
Excitement
Fun
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